Da Treehouse
How it works
DaTreehouse connects adult customers with licensed cannabis retailers for online menu browsing and ordering. Fulfillment, compliance, and customer service for each purchase are handled by the retailer you select—not by DaTreehouse as the seller of record.
The process below is summarized for convenience. Retailer-specific terms, fees, and policies apply at checkout.
- 1
Choose a licensed retailer
Use Discover or the map to browse menus and select a licensed dispensary or delivery service in your area. DaTreehouse helps you find and compare retailers; the sale is completed with the retailer you choose.
- 2
Build your order
Add products to your cart. Product availability, pricing, taxes, and purchase limits are determined by the retailer and may change before checkout is finalized.
- 3
Delivery or pickup
The retailer prepares your order and coordinates delivery or scheduled pickup, according to their operations and applicable regulations. Time estimates vary by location, traffic, and order volume.
- 4
Receive your order
For adult-use orders, a valid government-issued photo ID is typically required at delivery or pickup, as specified by the retailer and applicable law. Optional tipping and ratings are offered where the retailer enables them.
What to expect
A few points customers and partners ask about most often.
Licensed retailers
DaTreehouse is designed to surface licensed operators. You should verify licensing and menu details on the retailer's own materials when making a purchasing decision.
Estimates, not guarantees
Quoted wait times and delivery windows are provided by retailers and carriers and are not guaranteed by the platform. Check the retailer's communications at checkout for the most current information.
Support with the retailer first
For order changes, refunds, or delivery issues, contact the retailer's customer support through your order or their published channels. They issue the transaction and can resolve fulfillment questions directly.
Frequently asked questions
Is there a minimum age?
Adult-use cannabis purchases require that you meet the minimum age set by the retailer and applicable state and local law (often 21 or older in adult-use markets). A valid government-issued photo ID is required at delivery or pickup when the retailer specifies it. No valid ID, no release of product.
How long will delivery take?
Delivery and pickup timing depend on the retailer, your location, traffic, and order volume. Estimates shown at checkout are provided by the retailer or their logistics partner and are not guaranteed by DaTreehouse.
Which payment methods are accepted?
Payment options vary by retailer and may include cash, debit, or other methods permitted in that jurisdiction. Review the retailer's checkout page for accepted methods, fees, and any minimums.
How are deliveries presented?
Licensed retailers generally use discreet, professional packaging and handoffs. If you have specific delivery instructions, enter them where the retailer's checkout or driver notes allow.
Who do I contact about a problem with my order?
Contact the retailer's customer support first for substitutions, refunds, or delivery issues. They process the sale and are best positioned to resolve fulfillment. For account or platform questions unrelated to a specific retailer's order, see Help or the contact options in the site footer.
DaTreehouse provides discovery and ordering tools. It does not provide medical advice. Cannabis laws vary by jurisdiction; you are responsible for compliance with the laws that apply to you. Product descriptions and availability are supplied by retailers and may change without notice. Compliance disclosures for listings, deliveries, and state-legal markets.